Legal
Privacy & Cookie Policy
Information on the processing of personal data pursuant to Articles 13 and 14 of Regulation (EU) 2016/679 (GDPR) and Legislative Decree 196/2003 as amended.
Last updated: 4 November 2026
1. Data controller
The data controller is CeiService S.r.l., Via Papa Giovanni XXIII, 3, 20051 Cassina de' Pecchi (MI), Italy — VAT no. IT00000000000.
For any privacy-related request you can write to info@ceiservice.com.
2. Personal data we process
- Contact form data: name, email address, the content of your message and the confirmation that you have read this policy. Please do not include special categories of data (e.g. health data) in your message.
- Technical / navigation data: when you visit the website, our servers automatically record technical information such as your IP address, browser type, the pages requested and the date and time of the request. These data are used only to operate the website, keep it secure and prevent abuse (for example, limiting the number of messages sent from the same IP address).
3. Purposes and legal bases
| Purpose | Legal basis | Retention |
|---|---|---|
| Answering your requests sent through the contact form or by email | Pre-contractual measures taken at your request (Art. 6(1)(b) GDPR) and our legitimate interest in replying to enquiries (Art. 6(1)(f)) | For the time needed to handle your request and up to 24 months afterwards, unless a contractual relationship follows |
| Website security, abuse and spam prevention | Legitimate interest in protecting the website and our systems (Art. 6(1)(f) GDPR) | Server logs: up to 30 days, except where needed to investigate an incident |
| Compliance with legal obligations and defence of our rights | Legal obligation (Art. 6(1)(c)) and legitimate interest (Art. 6(1)(f)) GDPR | For the period required by law or until the claim is settled |
Providing your data through the contact form is optional, but without them we cannot answer your request. We do not use your data for marketing, profiling or automated decision-making.
4. Recipients
Your data are processed by our authorised staff and may be handled, as data processors, by:
- the provider hosting this website;
- our email service provider (Google Ireland Ltd., Google Workspace / Gmail), used to deliver contact-form messages to our mailbox.
Data are not disclosed to other third parties or published, except where required by law.
5. Transfers outside the European Economic Area
Our email service provider may process data in countries outside the EEA, including the United States. Such transfers take place on the basis of the EU–US Data Privacy Framework adequacy decision and/or the European Commission's Standard Contractual Clauses (Art. 45–46 GDPR).
6. Third-party content: map
The map on the Contact page is provided by OpenStreetMap (OpenStreetMap Foundation, United Kingdom) and is loaded only if you click “Show map”. Before that, no data is sent to OpenStreetMap. Once loaded, your browser connects to OpenStreetMap servers, which receive your IP address and technical data. The United Kingdom benefits from an EU adequacy decision. See the OpenStreetMap Foundation privacy policy (opens in a new tab).
7. Cookies
This website uses only technical cookies that are strictly necessary for it to work. It does not use analytics, advertising or profiling cookies, and no third-party cookies are set while you browse. For this reason no cookie consent banner is required (Art. 122 of the Italian Privacy Code and the Italian Data Protection Authority's guidelines of 10 June 2021).
| Cookie | Purpose | Duration |
|---|---|---|
.AspNetCore.Antiforgery.* |
Security: protects the contact form against cross-site request forgery | Session (deleted when you close the browser) |
You can delete or block cookies from your browser settings; blocking this cookie prevents the contact form from working.
8. Your rights
Under Articles 15–22 GDPR you have the right to:
- access your personal data and obtain a copy;
- have inaccurate data rectified and, where applicable, erased;
- restrict or object to processing based on our legitimate interest;
- receive your data in a portable format, where applicable.
To exercise your rights, write to info@ceiservice.com. You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali (opens in a new tab)) or with the supervisory authority of your country of residence.
9. Changes to this policy
We may update this policy from time to time. The date of the latest update is shown at the top of this page.